Privacy Policy
Last updated: July 2026
Nora Gems ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit Nora Gems.
Information We Collect
- Information you provide: name, email address, shipping and billing address, phone number (if provided), and order details when you create an account, place an order, or contact us.
- Payment information: card details are entered on a secure checkout and processed by our third-party payment processors. We do not store full payment card numbers on our servers.
- Automatically collected data: IP address, browser type, device information, and pages viewed, collected through cookies and similar technologies.
How We Use Your Information
- To process and fulfill your orders and send order-related communications.
- To provide customer support and respond to your inquiries.
- To improve our website, products, and services.
- To send promotional emails where you have opted in (you may unsubscribe at any time).
- To detect, prevent, and address fraud or security issues.
Cookies & Tracking
We use cookies and similar technologies to keep your shopping cart working, remember your preferences, and understand how our site is used. We may use analytics and advertising services to measure traffic and improve your experience. You can control cookies through your browser settings; disabling them may affect site functionality.
How We Share Information
We do not sell your personal information. We share information only as needed to operate our store, including with:
- Payment processors to securely process transactions.
- Shipping carriers to deliver your orders.
- Service providers that support our website, email, and analytics.
- Legal authorities when required by law or to protect our rights.
Data Security
We use industry-standard safeguards, including SSL encryption, to protect your information during transmission. No method of transmission or storage is completely secure, but we work to protect your data and limit access to authorized personnel only.
Your Rights & Choices
You may review or update your account information at any time by signing in to your account, or by contacting us. You may request access to, correction of, or deletion of your personal information, subject to applicable law. To opt out of marketing emails, use the unsubscribe link in any promotional message.
Children's Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Nora Gems
1407 Clarecastle Ln, Buford, GA 30519
Email: cs@noragems.com
Monday–Friday 10:00am–5:00pm ET